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Any questions? Contact us

  • contact@fly-valet.fr Response guaranteed within 48 hours
  • Basel-Mulhouse Airport 68300 Saint-Louis
  • Available from 7:30 am to 12:00 am, 7/7 Always here, even for night flights

Need help with your booking?

Our team is here to guide you step by step and ensure your experience runs smoothly and stress-free.

Contact our team

Frequently Asked Questions

At FlyValet, safety and transparency are at the core of our service. Your vehicle will be parked in a secure indoor facility exclusively reserved for our customers.

Conveniently located just 5 minutes from EuroAirport Basel-Mulhouse, our facility guarantees proximity, maximum protection, and total peace of mind throughout your absence.

An airport valet service allows you to drop off and pick up your car directly at the terminal. No need to look for a parking space: a dedicated valet takes charge of your car and parks it in a secure location. Upon your return, your valet will be waiting with your vehicle right outside the terminal exit.

On the day of your departure, drive directly to the terminal drop-off area. A valet will greet you and drive your vehicle to our secure indoor parking. When you return, your car will be delivered back to you at the same spot without delay.

Yes. Your vehicle is parked in an indoor, fully enclosed, and 24/7 monitored facility. Additionally, you will receive a photo of your car once it has been safely parked.

Yes. For complete transparency, a vehicle condition inspection with photos can be conducted upon drop-off. This ensures your car is returned to you in the exact same condition as when you left it.

  • Time saving: no need to search for a parking spot
  • Maximum comfort: drop-off and pickup right at the terminal
  • Security: monitored and fully insured parking facility
  • Peace of mind: real-time flight tracking in case of delays or early arrivals

Our valets monitor flight schedules in real time. If your flight is delayed or arrives early, we automatically adjust your vehicle return time accordingly.

Yes, you can modify or cancel your booking according to our terms and conditions. For maximum flexibility, we recommend booking online and providing your flight number.

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